Shipping

When will I receive my package?
US Customers: Packages may take 3 - 5 days after your package is shipped for your package to arrive at the shipping address on file. Please be advised our...
Wed, 21 Jun, 2017 at 11:43 PM
I've received my tracking information, but the package is delayed/not moving
Contact the carrier directly with your tracking information in hand to find out the most updated status of your package
Wed, 21 Jun, 2017 at 11:44 PM
My shipping info is incorrect/has changed
If you're package hasn't shipped, you can email here and let us know your order number. We will try to correct the shipping address and update it in...
Wed, 21 Jun, 2017 at 11:45 PM
When will my package ship?
We usually ship within 1 - 5 days. Some situations may arise to extend this out to 7 days.   We're working hard to cut this time down and get these p...
Wed, 21 Jun, 2017 at 11:47 PM
Do you ship international?
Sure thing, we can ship to most countries. Please reach out to our team via our contact form to receive your shipping estimate.  https://jetivoelectricbike...
Thu, 20 Jun, 2019 at 7:45 AM